RETURNS & REFUNDS
Returns & Refunds
We want you to be happy with your order. If you're not completely satisfied with your purchase, you may return it within 30 days of the product arriving.
Return Eligibility
To be eligible for a return:
- The item must be returned within 30 days of delivery.
- Items must be in their original condition, unworn and unused.
- All original tags and packaging should be included where applicable.
- Items that have been worn, used, altered or damaged after delivery may not be eligible for a refund.
How to Make a Return
To make a return, please contact us to receive the correct return address.
Once you have the return address, securely package your item and clearly label the parcel with your full name and order number so we can identify your return when it arrives.
You do not need to wait for your return to be approved before sending it once you have received the return address.
Return Shipping
Unless your item is faulty, damaged or incorrect, you are responsible for the cost of returning your order.
We recommend using a tracked delivery service and keeping your proof of postage until your refund has been completed.
Damaged, Faulty or Incorrect Items
If you receive an item that is damaged, faulty or different from what you ordered, please contact us so we can resolve the issue.
Refunds
Once your return has been received and inspected, eligible refunds will be issued to your original payment method.
Please allow several working days for your bank or payment provider to process the refund after it has been issued.
Exchanges
If you would like a different size or product, you can return your original item and place a new order for your preferred item.